Privacy Policy

Welcome to the online platform of Atelier Saveurs. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site. By using this service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when participating in activities on the site or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the site, and may include:

• Name
• Email address
• Phone number
• Information you provide in communications with us or inquiries about our services (Recipe development, Menu planning and optimization, Culinary staff training, Food photography and styling consultation, Sourcing and supplier advice, Gastronomic concept development)

We may also collect information automatically when you visit our site. This information may include your IP address, browser type, operating system, language preferences, referring URLs, device information, and date/time stamps of your visit. This data is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

How We Use Your Information

We use the information we collect or receive for various purposes:

• To provide, operate, and maintain our services.
• To respond to your inquiries and offer customer support.
• To communicate with you, including sending you service updates or promotional materials if you have consented to receive them.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To find and prevent fraud.
• To comply with legal obligations.

Legal Basis for Processing (GDPR)

We process personal data based on several legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where our use of your personal data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Where our use of your personal data is necessary for us to comply with the law (not including contractual obligations).
• Legitimate Interests: Where our use of your personal data is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal data which overrides those legitimate interests).

Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third parties who perform services for us or on our behalf, such as data analysis, email delivery, hosting services, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Privacy Rights

Depending on your location, particularly if you are in the European Economic Area, you have certain rights under applicable data protection laws. These may include the right to:

• Request access to your personal data.
• Request rectification or erasure of your personal data.
• Request restriction of processing your personal data.
• Object to the processing of your personal data.
• Request data portability.
• Withdraw your consent at any time where we rely on consent to process your personal information.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or detail it here). Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information.

Third-Party Links

Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our site is not directed at children under the age of 18, and we do not knowingly collect personal information from children under 18. If you become aware that we have collected personal information from a child without parental consent, please contact us, and we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, you may contact Atelier Saveurs at the following address:

27 Rue de la Charité, 69002 Lyon, France.